Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have received an error from your local delivery service and would certainly like to end your order, 1st check your e mail and/or spam filtration to ensure you clicked about the correct shipping address and/or WEB ADDRESS. Once this provides been done, when you are still enthusiastic about continuing, just reply to the e-mail with the details of your request and you may greatly appreciate any assistance you may possibly offer. For specialized issues, you may need to get in touch with customer support via their own contact number: (Toll Free). Alternatively, if you have any other questions, you could send us an email and we all will do our utmost to be able to assist you.
Your bundle will arrive at your door within 7 to ten working days. Please note of which shipping times may possibly vary from a single courier company to another. It is therefore, always preferable to order with a reliable company. To help ensure your bundle arrives safely, we always advise that will you sign your current parcel’s “Thanks With regard to Sending” section in order to arrives. Your nearby delivery services are required to clearly display this personal confirmation on just about all sent items, which include Element Vape items.
As soon as your parcel is here at your entrance, you will need to collect this as soon because possible. This will be normally done by simply completing a self-addressed, stamped envelope along with your return deal with and tracking number. Upon arrival, ensure that your unit is completely charged and prepared to begin using that immediately. Do not hold out for your Element Vape product to be able to warm up; that can not be stressed adequate, especially in the case associated with rechargeable batteries.
As outlined inside the above passage, when shipping to UK residents, delivery will be facilitated simply by one of our nationwide network of courier companies, such since DPD, FED EX or UPS – but please permit for additional costs to be used into consideration whenever placing your order. Customers located inside the Republic of eire are not permitted to buy online. In most cases, clients located within the particular Republic of Ireland will be not able to purchase the object by using credit playing cards or debit cards. All of us are currently experiencing some issues along with credit card fraud in The european countries and in certain instances, payments made using these methods might be declined or perhaps reversed. In addition, all deliveries to be able to EU customers might be controlled by taxes and import duties.
Any time shipping internationally, make sure you note that customs procedures are extremely time-consuming and frequently require the assistance of an independent customs dealer. In the case of an brought in product, delivery periods will be dependent on your courier’s international delivery support and transit periods may greatly surpass our internal shipping and delivery estimates. In case you are uncertain of expected flow times, please make contact with us immediately. Worldwide orders will typically arrive within three to five business days after payment has already been received.
For all questions regarding this matter, make sure you note that every questions should be focused towards our company headquarters. Should you need to create changes or inquire concerning our services in general, you could do so in anytime during company hours, Monday through Friday, except Sunday, Wednesday, and Thursday night. Should you possess any other questions, you can possibly contact our consumer service team or even one of our sales representatives on the main office. In case you prefer to location your order on the internet, you are delightful to visit internet site and follow typically the simple instructions supplied. All billing and ordering information may be provided at the click regarding a button.
As constantly, we strongly suggest that all purchases be paid regarding entirely before shipping or delivery regarding products. Any changes to shipping or perhaps delivery policies will be clearly indicated upon receipt of repayment. In the event of a defect in any product, please contact us right away to get a return or substitute. As long because your satisfaction is our most important, we will work together Element Vape with you to make positive that you have got the absolute best electric products available.